Closed December 21st - January 6th.
Closed for Thanksgiving Hurricane Helene Volunteer Service Week through Monday December 2nd.
SHIPPING TIME
Signature White Monogrammed Table Linens- 10-14 Business Days + Shipping
Essentials White Monogrammed Towels - 2-3 Weeks + Shipping
Festival Color Monogrammed Table Linens- 2-3 Weeks + Shipping
Couture Bed, Bath & Table Linens- 4-8 Weeks + Shipping
Rush Orders- Incur 30%-50% Upcharge PLUS Air Shipping
(Select Rush Orders Are 1-15 Business Days + Air Shipping)
All of our linens are individually cut, sewn and embroidered to order.
If you need your order by a specific date, be sure to note this in the message box during checkout.
TERMS AND ORDERING
By ordering from our website, social sites, email, or phone, you are agreeing to all of our policies, terms and conditions. Orders placed on our website are reviewed prior to processing your order and are typically processed within 24 hours. If you think you made a mistake please call, email or use the online contact form on our website! We may contact you with any questions on your order so be sure to check your email. As a courtesy reminder: All custom and monogram orders are charged in full for production to begin. There is not a charge for proof artwork when an order has been placed. For proof artwork prior to ordering, there will be an artwork charge ($10 - $50) based on the design which can be credited to an order placed within 14 days. Contact Us: 901-756-4725 or email us info@bellalinolinens.com
SHIPPING & DELIVERY
All orders are shipped via USPS or UPS. An email is sent with the tracking and shipping details so that you can track your order. Orders over $500 typically require a signature. PLEASE NOTE: If your order is lost, stolen, misdelivered or arrives late, please contact the carrier with your tracking information. Bella Lino Linens will do everything possible to assist in locating your order and/or filing a claim with the shipping carrier if necessary. However, we DO NOT refund or replace lost, stolen or misdelivered orders by the carrier.
RETURNS
Our beautiful products are made with the utmost care and specifically for you, so please order carefully and double check your order confirmation that is emailed to you after you have placed your order. Due to the nature of our custom linens, there are no returns, exchanges or cancellations. Please order carefully and call or email us with any questions!
SHIPPING TO A GIFT RECIPIENT
We are happy to ship your gift directly to the recipient and include a gift message (just type in your short gift message in the message box during checkout). We do not include a receipt with the gift.
SALES & DISCOUNTS
Items purchased on sale are final sale with NO returns or exchanges. Prior sales are excluded. Some items may be excluded for manufacturer policies, or may require a minimum purchase. Orders are processed and charged in full for production to begin.
INTERNATIONAL ORDERS
Customers from outside the continental US will receive a final confirmation for their order to confirm International shipping charges. International customers are responsible for all customs, import fees, taxes, and delivery charges. Bella Lino Linens is not responsible for these fees and unable to give estimates for these charges.
